Privacy Policy

We are committed to protecting your privacy and being transparent about how we handle your data. This policy explains what information we collect, why we collect it, how we use it, and your rights regarding your personal data when you use our services.

Information We Collect

Discord Account Registration

When you register through Discord with our backend services, we collect and store:

• Your Discord User ID (required for service functionality)
• Your Discord username and any associated legacy identifiers
• User statistics including XP, level, and unlocked perks
• Server interaction data and timestamps

Steam Account Registration

When you register through Steam with our backend services, we collect and store:

• Your Steam ID (required for service functionality)
• Your Steam profile name
• In-game statistics including XP, level, and unlocked perks
• Game session data and timestamps

Optional Linked Accounts

If you choose to link third-party accounts, we may collect:

• Third-party platform identifiers
• Cross-platform metadata necessary for linked features

Automatically Collected Information

This data is collected automatically through our backend systems and third-party analytics tools to improve security, monitor performance, and understand user behavior.

• IP addresses
• Device information and browser type
• Usage analytics and performance metrics
• Website navigation patterns and page views
• Session duration and bounce rates
• Error logs and crash reports

Legal Basis for Processing

We process your data based on the following legal grounds:

• Contractual Necessity: Processing required to provide our gaming services
• Legitimate Interest: Improving service quality, security, and user experience
• Consent: Optional features like account linking (you can withdraw consent anytime)
• Legal Obligation: Compliance with applicable laws and regulations

How We Use Your Information

• Enable core gameplay features including leveling, XP tracking, and progression systems
• Associate statistics and achievements with your account across platforms
• Provide customer support and respond to your inquiries
• Prevent fraud, abuse, and maintain service security
• Analyze website usage patterns to improve our services and user experience
• Monitor website performance and identify technical issues
• Send important service updates and notifications

Data Storage and Security

Your registered user data is stored securely in a private database with restricted access controls.

Data Location: Our primary data server is located in Helsinki, Finland. We use reputable hosting providers including Hetzner who maintain appropriate data protection standards.

International Data Transfers

If you are located outside our primary server region, your data may be transferred internationally. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs) with service providers
• Adequacy decisions where applicable
• Additional safeguards as required by local data protection laws

Data Sharing

We do not sell your personal data. We may share data only in these limited circumstances:

• Service Providers: Trusted partners who help operate our services (hosting, analytics)
• Google Analytics: Website usage data is shared with Google for analytics purposes
• Legal Requirements: When required by law, court order, or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale (with notice)
• Consent: When you explicitly agree to sharing for specific purposes

Third-Party Services: When you use our website, some data may be automatically shared with third-party services we use:

• Google: Analytics data for website performance measurement
• Hosting Providers: Technical data necessary for website operation

Data Retention

• Active Accounts: Data retained while your account is active and for 2 years after last activity
• Inactive Accounts: Automatically deleted after 3 years of inactivity
• Deleted Accounts: Permanently removed within 30 days of deletion request
• Legal Hold: Some data may be retained longer if required by law or for legitimate business purposes
• Backup Systems: Data in backups is deleted according to our backup retention schedule (maximum 1 year)

Linked Accounts

Account linking is entirely optional and requires your explicit consent. When you link accounts, we can:

• Synchronize progress and statistics across platforms
• Display unified cross-platform profiles
• Enable cross-platform rewards and achievements
• Provide enhanced social features

You can unlink accounts and request deletion of linked data at any time by contacting us.

Cookies and Tracking Technologies

While we do not set cookies ourselves, integrated third-party tools such as Google Analytics may use cookies or similar tracking technologies. We do not control or access these cookies directly.

Our website does not respond to Do Not Track (DNT) signals from browsers. However, you can manage tracking preferences through your browser settings or opt out of Google Analytics as described below.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects:

• Pages visited and time spent on each page
• How you arrived at our website (referral sources)
• Your approximate geographic location (country/city level)
• Device and browser information
• User interactions and navigation patterns

Google Analytics uses cookies and may combine information collected on our site with other information Google has about you. You can learn more about how Google uses your data at https://policies.google.com/privacy/partners.

Opt-out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser's cookie settings.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block all cookies or cookies from specific sites
• Receive notifications when cookies are set

Note that disabling certain cookies may limit website functionality and affect your user experience.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect data from children under 13 in the United States.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Your Privacy Rights

Depending on your location, you may have the following rights:

All Users

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for optional processing

EU/UK Users (GDPR)

• Right to data portability
• Right to restrict processing
• Right to object to processing
• Right to lodge complaints with supervisory authorities

California Users (CCPA)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

Response Time: We will respond to privacy requests within 30 days (or as required by applicable law).

Data Deletion

You can request data deletion through:

• Your account settings (self-service deletion)
• Emailing us at the contact address below
• Contacting us through Discord

Processing Time: Deletion requests are processed within 14 days. Some data may be retained longer if required by law or for legitimate business purposes (e.g., fraud prevention).

Policy Updates

We may update this privacy policy from time to time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify users via our official discord server and in-service notifications.
• Obtain new consent where required by law

Continued use of our services after policy updates constitutes acceptance of the revised policy.

Contact Information

For questions, concerns, or requests regarding this privacy policy or your personal data, please contact us: